Exception EOleSysError in module ENVUPD.exe at 0001B91 Error accessing OLE registry

This type of error can be caused by numerous issues including but not limited to Windows system updates, registry problems, and dependency issues. Please follow the steps below to resolve this issue.

1. Save and close all open reports.
2. Go to Help > ACI WebUpdates.
3. Follow the on-screen prompts to exit ACI Report and open ACI WebUpdates.
4. In the Special Update ID field type: AIREADY and click GO.
5. After the update is finished try the ENV eService again.

If the issue persists after running the special update you may need to run the ACI Report & the ENV Upload applications with elevated permissions to work properly.

1. With ACI Report closed open your Window’s File Explorer and browse to C:\Program Files (x86)\ACI32\Applications.
2. Right-click on ENVUPD.exe and go to Properties > Compatability.
3. Under Settings check the box Run this program as administrator and then OK.
4. Follow these same steps for the Report32.exe file.
5. After applying these changes try the ENV eService again.