In addition to normal Web Updates, you may be required to run a Special Update. These special updates are provided by our support team and should only be entered if directed.
- In ACI Report (or Report Pro), close out of the report and go to Help > ACI WebUpdates or close ACI Report (or Report Pro) and click on the Web Update icon on your desktop.
- Enter your special update code in the Special Update ID field at the Web Update screen.
- Click Go to begin the update process.
- Once the update finishes, click Close to exit.