Importing PDF Documents as Images

The Import PDF as Images option in the Service menu allows multiple pages to be inserted into a report at once. This option supports PDF documents like MLS printouts and multi-page contracts. PDF images are converted to images and are automatically saved to Extra Image Pages within the report.

  1. Click eServices > Import > Import PDF
  2. If prompted, enter the Web Product Permission Password and click OK.
  3. Open the Import Method drop-down list.
  4. Select Import from PDF as Images.
  5. Click OK.
  6. At the File Explorer window browse to the PDF document and click Open. 
  7. After the import has finished the PDF images will appear on Extra Image Pages.

Creating Common Responses

Common Responses are user-defined lists of commonly used entries for a field. Add the cities for a service area as Common Responses for the City field and instead of typing the city name in each report, select the appropriate response from a drop-down Picklist. Setting up a list of Common Responses for multiple fields expedites the completion of a report by simply clicking the mouse.

  1. Enter text in a report field.
  2. Highlight the text and press F6 on the keyboard, or click Edit > Common Responses > Add, or right-click in a field and select Common Responses > Add.
  3. Confirm the information and edit the Description (optional).
  4. Select the Available To preference:
    • Linked Fields Related fields that are linked together in a Common Response; see Linked Common Responses for additional information.
    • Similar Fields The Common Response is available to like fields on all forms.
    • All Forms The Common Response is available to the current field on all forms. When the cursor is positioned in that field, (e.g., City) on any form, the response is available.
    • Current Forms The Common Response is available only to the current field on the current form type. If the cursor is positioned in the City field, the response is only available to the City field on the current form type (i.e., 1004 Single Family 2005).
    • All Fields – All Forms The Common Response is available to every field on every form.
  1. Click Save and click Close to exit.

 

System Requirements

Minimum System Requirements

The following specifications are intended to provide the least number of resources for ACI Report™ to run on your system. This will greatly impact your experience using our software.

  • OS: Microsoft Windows 10 or Higher
  • CPU: 2GHz +
  • RAM: 6GB +
  • Storage: 5GB + (additional space will be needed for saved reports)
  • .NET Framework 3.5 & 4.5
  • Microsoft Visual C++ 2013 and Higher
  • Google Chrome, Firefox, Microsoft Edge, Opera

For optimal performance, we recommend the following:

  • OS: Microsoft Windows 10 or Higher
  • CPU: 3.5GHz +
  • RAM: 8GB +
  • Storage: 100GB + (additional space will be needed for saved reports)

Unsupported Operating Systems

  • Windows 8.1 or lower
  • MacOS
  • ChromeOS
  • Linux

Unsupported Environments

In addition to the following environments, ACI does not support any operating system or program its vendor no longer provides support or updates.

  • Arm-based processors
  • Virtualization (Parallels, Boot Camp, VMWare)
  • VPN/Terminal services
  • NAS (Networked Attached Storage)
  • OneDrive, DropBox, or other cloud-based file-sharing platforms
  • Apex v6 and lower, Winsketch, and RapidSketch

Printer Not Activated Error code -30

If you encounter a -30 error or experience issues with blurry or pixelated images in your XML/PDF files, it could be due to an incorrect printer setup or an outdated ACI PDF driver on your computer. The issue can be temporarily ignored, but for a long-term solution and better-quality prints, updating your PDF driver is recommended.

Follow these instructions to update your ACI PDF driver:

  1. Launch the ACI WebUpdate tool on your computer.
  2. Look for the field marked ‘Special Update ID’.
  3. Enter PDF into this field and then select the Go button.
  4. The WebUpdate tool will initiate the download of the latest ACI PDF driver.
  5. Once the download is complete, follow the on-screen prompts to install the new driver.
  6. After installation, close the ACI WebUpdate window.
  7. Open ACI Report and attempt to print your document again to PDF or XML format.